• POLYWOOD Return Form

  • Where can I find the model number (SKU) for my furniture?



    You can find the model number (also referred to as the SKU) in the following places:

    1. In your order confirmation email
    2. On the My Orders section in your account dashboard
    3. By searching for the product using our Product Search page
  • Where can I find my serial number?


    POLYWOOD products have a sticker with a bar code and serial number. For furniture, this number is usually found under the seat or on a leg. For cushions and pillows, the serial number is on the sewn-in tag.
    Learn more

  • If the above address differs from the original shipping address, please enter the street address and zip/postal code where your order was shipped.

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