POLYWOOD Return Form

POLYWOOD Return Form
Please submit only one form per order. Submitting multiple requests for the same order or for each product can delay our response time. If you have multiple issues with the same order, include all the details in a single submission.
Your Name*

First NameLast Name
Your Email*
example@example.com
Your Phone Number
Please enter a valid phone number.
Order Number*
Example: PW1234567
Please describe the item/s you are wishing to return*
SKU (Model Number/s) or product description and quantity
SKU
Where can I find the model number (SKU) for my furniture?

You can find the model number (also referred to as the SKU) in the following places:
1. In your order confirmation email
2. On the My Orders section in your account dashboard
3. By searching for the product using our Product Search page
Serial Number(s)
Separate multiple SKU numbers with a comma (,)
Where can I find my serial number?

POLYWOOD products have a sticker with a bar code and serial number. For furniture, this number is usually found under the seat or on a leg. For cushions and pillows, the serial number is on the sewn-in tag.
Learn more
Serial Number

I don't have my serial number
I'm returning the product(s) because:
Pick-up Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
If the above address differs from the original shipping address, please enter the street address and zip/postal code where your order was shipped.
Address product was shipped to

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
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